Privacy Policy

Last updated: November 18, 2025

We built Rika with privacy in mind. This Privacy Policy explains how Rika Labs, Inc. ("Rika," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our services, including our website, applications, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, and password. You may also choose to provide additional profile information.
  • Content: We collect and store the content you create, upload, or share through the Service, including notes, files, messages, and other materials.
  • Payment Information: When you subscribe to a paid plan, we collect billing information through our payment processor. We do not store full credit card numbers on our servers.
  • Communications: We collect information you provide when you contact us for support, provide feedback, or participate in surveys.

Information We Collect Automatically

  • Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and time spent on the Service.
  • Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Log Data: Our servers automatically record information when you access the Service, including access times, pages viewed, and error messages.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and assist with security. You can control cookies through your browser settings.

Information from Third Parties

  • Authentication Providers: If you sign in using a third-party authentication service, we may receive information from that provider.
  • Payment Processors: We receive payment confirmation and transaction details from our payment processors.

How We Use Your Information

We use the information we collect to:

  • Provide and Maintain the Service: Deliver, operate, and maintain the Service, including processing transactions and managing your account.
  • Improve the Service: Analyze usage patterns to enhance functionality, performance, and user experience.
  • AI Functionality: Process your content to provide AI-assisted features, including content generation, analysis, and recommendations.
  • Communicate with You: Send you service-related notifications, respond to your inquiries, and provide customer support.
  • Security and Safety: Detect, prevent, and address fraud, abuse, security issues, and other harmful activities.
  • Legal Compliance: Comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.
  • Business Operations: Conduct research, analytics, and business development activities.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information.
  • AI Providers: To provide AI functionality, we may share your content with third-party AI service providers. These providers are required to use your data only for the purposes we specify and in accordance with our agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your account and associated data, subject to legal and operational requirements.
  • Portability: Request a copy of your data in a portable format.
  • Objection: Object to certain processing of your information.
  • Restriction: Request restriction of processing in certain circumstances.
  • Opt-Out: Opt out of certain communications and data processing activities.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or operational purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service for significant changes. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Rika Labs, Inc.
Email: dallenpyrah@rika.sh
Address: 1006 W Hays St Apt 1

We will respond to your inquiry as soon as possible.